Shipping policy

SHIPPING POLICY

Processing Time Orders are typically processed within 1–3 business days. You will receive a confirmation email once your order has been placed, followed by a shipping notification with tracking information when your items are dispatched.

Shipping Methods & Delivery Times We offer free shipping on all US orders. Delivery times are typically 7–15 business days, though estimates may vary during peak seasons or due to carrier delays.

Multiple Shipments Because we work with multiple suppliers to bring you the best products, your order may arrive in separate shipments. Each item may ship from a different warehouse location to ensure faster fulfillment. You will receive separate tracking numbers for each shipment as they are dispatched. There is no additional shipping cost for split shipments.

Shipping Costs Free shipping on all domestic orders — no minimum required.

Tracking Your Order Once your order ships, you'll receive an email with tracking information. You can monitor your package(s) directly through the carrier's website using the provided tracking number(s).

Delivery Issues If your package is marked as delivered but you haven't received it, please:

Check with neighbors or household members
Look around your delivery location for safe placement
Contact us within 48 hours at Contactus@turningfabulous.com and we'll help resolve the issue

Address Changes Please ensure your shipping address is correct at checkout. Once an order is processed, we cannot guarantee address changes. Contact us immediately if you need to update your shipping information.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date with photos (if damaged) and your order number. We'll work with you to resolve the issue promptly.

Contact Us For shipping questions, please reach out to us at Contactus@turningfabulous.com and we'll respond within 24-48 hours